DTC Growth Strategy
That Compounds.

"Pilothouse blew it out of the water — ROAs we've never seen before, customer engagement we've never seen before. There's no aspect where Pilothouse has fallen short, and it's just brought a lot of peace to our leadership team that were working with the right partners."

Kyle Taylor

eCommerce Manager

"Our AOV is up over 15% in the year we’ve been working with Pilothouse—and we’ve really controlled our ad spend, so it's almost like a fixed cost now. That helps us plan and grow with confidence. It's been really great working with Pilothouse."

Dave Anderson

Amazon Strategy Lead at Lucky Feather

“They’re not just building ads—they’re helping you build your business. Working with Pilothouse has allowed us to focus more on developing new products and delivering the absolute best we can for every customer.”

Robert Burruss

Marketing Director of Cane Brew

“The fact that we're achieving a 42% repurchase rate within 90 days — compared to an industry benchmark of just 13% lifetime repurchase for beauty and hair care — is record breaking for our vertical. We could not have achieved that without the email work we've been doing with the team at Pilothouse.”

James Kilgour

Founder & CEO of KilgourMD

“We weren’t just hiring a media team—we were bringing on a partner who understood our business at a strategic level. From the very first call, Pilothouse wasn’t pitching tactics. They were asking about our business challenges over the next 6, 12, 18 months—and how they could help us get there. That’s why we brought them in.”

Shane Vaughan

CMO, The Rag Company

"Since Pilothouse started managing our Meta campaigns, we've seen Meta revenue increase by over 200%. Our new customer CPA decreased by 25%, and our new customer ROAS increased by 48%. Working with Pilothouse feels like an extension of our team rather than like an outside agency where we can really lean on them, give them a call, and we're able to just work really well together in that way."

Adam Hutton

Senior Manager Digital Growth, Benchmade

"We grew 40% year over year, two years in a row [on Amazon]. We were having some issues with Vendor Central where our products weren’t priced as we wanted. It’s a scary process when you’re dealing with millions in revenue. Pilothouse was incredibly helpful and gave us peace of mind through the transition. It was money well spent, and we grew significantly."

Matthew Gohl

CEO at Santevia

"We came to Pilothouse with a challenge — help us build a new category while also building a profitable business. That meant turning eye care into part of everyday self-care, but doing it in a way that could scale sustainably. Over the last two years, they’ve not only met that challenge, they’ve exceeded it. We’ve doubled year over year, both in revenue and in profit margin. What makes Pilothouse different is how well the teams collaborate across channels. Everyone rows in the same direction toward our North Star metric: ecosystem-wide profitability. That alignment has been critical to our success."

Jovi Bopara

CEO & Co-Founder, CorneaCare

" With Pilothouse, our cost per sale is 25 to 30% better than with the other marketers we’ve worked with prior. The insights they had, sharing those insights with us, how impressive they were and how they carried themselves and presented themselves really blew us away. The people we knew were going to be on our campaigns were of a different caliber than what we’ve had before. Pilothouse truly moves the needle, and they win when we win."

Chad Klein

SVP of Marketing at BODY20

" Pilothouse transformed our Amazon strategy, driving significant growth and efficiency improvements. Their detailed approach to PPC and listing optimization made all the difference. Pilothouse remains as attentive as they were from day one. Their consistent weekly check-ins and comprehensive reports keep me informed and confident in their ongoing support. "

Max Leonesio

Founder of FEBU

" Working with Pilothouse, we've grown 41% year over year in top-line sales, which is really exciting for this brand.I feel like the Pilothouse team is an extension of our own team. Since we have a very small team here, it’s really nice to look forward to our weekly calls and genuinely enjoy talking to the people on the Pilothouse team. They share both our wins and our frustrations, and they’re equally invested in our success. They constantly go above and beyond."

Amanda

Marketing Consultant at Prai Beauty

" I'm a huge fan of the DTC podcast. While we were in the process of considering agencies, we listened to an episode about Email marketing, and then everything just clicked. We were looking for an agency, and here was the answer. I've been listening to these people talk for a year, and it finally clicked that these are the people we want to work with. And I'm so happy with it. Seriously, if you're considering working with Pilothouse, look no further you're in excellent hands. Everyone is so involved in making your brand grow and seeing you succeed. It's truly heartwarming."

Romina Krulig

Customer Relationship Manager at Impex of Doral

"The level of thoroughness and speed with which Pilothouse executes feedback is unreal. They're in tune with what's going on with our consumers, they read the reviews, they see the news, they subscribe to our emails. I really feel quite astounded at the level of team integration into the Anyday team that Pilothouse provides."

Steph Chen

Co-founder of Anyday

" Pilothouse is the most engaged partner we’ve had yet, with everyone on the team being tuned into our needs and working towards our goals. When we switched to Pilothouse, our ROAS went from less than 1.0 to 4.5 almost instantly, and it's been successful ever since."

Jamie Bond

COO at RUX

"Pilothouse is deeply integrated into every single part of our process, from idea conception to channel strategy and execution, making them an invaluable partner."

Elliot Roazen

Head of Growth, Incubator at Unilever

" Pilothouse is great. Their creative process is amazing to see month over month. The quality and volume of content they provide is impressive. When you spend as much as we do, you need fresh creative all the time. If you aren't working with Pilothouse yet, you're missing out. "

Ryan McKenzie

Co-founder of Tru Earth