



"Owned channels have become so important to helping our partner clients succeed. I really enjoy watching their brands come to life and helping our teams solve the rigorousness of the technical challenges that come alongside the complicated retention landscape."
Pilothouse
Multi-channel Pilothouse brands with our email service show median YoY Shopify revenue growth 3.3x higher than those without — with lower MERs. We drive persistent revenue from your existing audience, unlocking budget that goes back into acquisition, not retention overhead.
Owned channels that compound. Email, SMS, deliverability, and lifecycle — measured by incremental lift, not vanity attribution.

“I was very, very apprehensive of taking our email out of house and giving it over to Pilothouse. But I can gladly say it’s been one of the best decisions we’ve ever made.”
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“The thorough breakdown of our email performance and where we needed to focus immediately stood out to us. We saw a strong upswing on the email side, and it was clear Pilothouse looked at things differently than other agencies.”






Book a 30-minute call with the Pilothouse Digital email and retention team. No obligations, no pitch, just a conversation about where your owned channels are leaving money on the table.
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