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How Shoott Boosted Google Conversions by 33% and Lowered CPA by 22% with Pilothouse

Industry
Photography
Company Size
5-10
Location
New York
Services

Summary of Results

Google Logo
+33%
YoY increase in Google-attributed conversions
Google Logo
-22%
Reduction in Google CPA
Meta Logo
+26%
Meta Q1 YoY Spend
Meta Logo
-10%
Meta Q1 YoY CPA Improvement
A couple having a photoshoot

The Kickoff

When Shoott joined Pilothouse, they were already seeing success with Meta campaigns. Their internal team had handled Google but wanted to explore whether external support could unlock more scale and better cost efficiency.
Their Goals:
Drive year-over-year scale across channels
Reduce CPA while maintaining lead quality
Build net-new customer volume
Expand beyond seasonal performance peaks

Why Pilothouse?

Shoott wanted speed, structure, and strategic oversight, especially across performance marketing channels. After reading the DTC Newsletter and seeing our results, they reached out to put that theory into practice.

The Strategy

Seasonal Optimization

Capitalized "on demand" spikes around moments like Mother's Day and graduation.
Ensured that evergreen campaigns continued delivering outside of peak periods.

Location-Based Segmentation

Targeted campaigns by city to match Shoott’s 60+ market footprint.
Optimized budgets toward high-performing local markets.

Keyword Expansion & Optimization

Reallocated spend toward high-intent non-branded terms.
Ran keyword quality analysis to improve campaign efficiency and Quality Scores.

 Branded Search Incrementality

Assessed branded campaign performance for true net-new value.
Shifted budget to the most incremental search opportunities.

Meta Performance Maintenance

Scaled Meta campaigns with creative refreshes
Managed efficiency while rebalancing channel mix (moving from 100% Meta to 50/50 Meta-Google split).
A couple in snow having a photoshoot
A women having a photoshoot on a sunny day with sunflowers
A Family portrait on a sunny day

The Results

In Just 6 Months on Google:
+33% increase in Google-attributed conversions
22% drop in CPA
On Meta:
Q1 YoY: +26% spend → +40% conversions → -10% CPA
Shoott went from testing to scaling, without missing a beat on performance or profitability.

Conclusion

Shoott didn’t need a fix—they needed a framework for scaling smart. By segmenting via location, optimizing evergreen terms, and shifting toward incremental paid search, Pilothouse helped Shoott unlock new levels of growth on both Meta and Google.
A little girl with birthday cakeA trendy women posting with sewing machine
A little girl with birthday cake
A trendy women posting with sewing machine