Email & SMS Marketing

Take complete ownership of your owned channels

Harness Customer-First Data

Today, most consumer data is third party and captured by algorithms, leaving your business powerless to capitalize on valuable customer insights.

Insights that could generate more revenue for your business and, if lost, can cost you big time.

Email and SMS marketing puts you back in control. It's the only marketing data you actually own. This lets your business capitalize on new opportunities to leverage your owned data, improve your customer retention, and grow your revenue like never before.

We Have Partners, Not Clients

At Pilothouse, we take control of nurturing and growing personalized customer experiences while you maintain ownership of the data.

We manage your email and SMS marketing so you can focus on running your business.

How we do it

We build profitable and expansive email and SMS marketing programs designed to acquire, nurture, and leverage core audience insights – and capitalize on those over and over again. We help DTC companies:

  • Improve brand awareness
  • Increase customer retention
  • Increase marketing efficiency
  • Streamline daily management tasks
  • Grow, optimize and monetize direct
  • marketing channels
  • Leverage new and existing assets to nurture long-term channel growth

At Pilothouse, we live and breathe email & SMS marketing. The results speak for themselves.

Robert Barakett

+80%

Increase in email sales in 3 months

+400%

Growth of email subscribers month/month

SMS Expansion

Built highly profitable SMS channel with an EPM of $2.46

Finer Form

24% increase

Brought Klaviyo revenue from 4% of total to 24% (6x) in less than 3 months

6.5x email list growth

From 350-2k new users per month

SMS Buildout

Built out profitable SMS channel for US distribution

Finer Form

24% increase

In Klaviyo revenue from 4% of total to 28% (7x) in less than 3 months

6.5x email list growth

From 350-2k new users per month

SMS Buildout

Built out profitable SMS channel for US distribution

Our Team - Your Partner for Growth

We are certified as Klaviyo Masters and Shopify specialists and our team partners with the best providers in our industry to deliver premium support for all your owned channel aspects. If you're looking for a knowledgeable and experienced team that will be a partner, not just a ‘sender,’ give us a call or slide into our inbox. Let's start a conversation.

Julien Normand
Email & SMS Director

Brian Sandes
Head Programmer

Graham Battie
Email & SMS Coordinator

Johnson Tang
Email Coordinator

Dylan Kingsberry
Senior Coordinator

Contact us

If you're a job applicant looking to apply to Pilothouse, please use this form instead - Job Inquiry Form
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.